Frequently asked questions

Simply click the SIGN UP button and provide all the required details in the form (email, password, etc.). An email will be sent to you with a verification link; click it, and you're ready to go!

In order to register an account with Amunbet you must be at least 18 years old. We reserve the right to request proof of age from any customer and suspend their account until satisfactory documentation is provided.

Unfortunately, multiple accounts are not allowed at Amunbet.

Head straight to the SIGN IN button and select the Forgot Password? link. An email will be sent to your inbox with a recovery link, which you can then use to set up a new password. Additionally, you can pop off an email to email, and we will be more than happy to assist!

At Amunbet, we hold fair gaming to the highest standards and provide our players only the best fair and responsible gaming providers. Apart from that, all games hold the necessary Random Number Generation certificates.

We have a legal obligation to confirm your identity in order to comply with the regulations and legislations. This includes verifying that funds are deposited using a legitimate source of funds, players are of the legal age to use our services, and the prevention of fraudulent activities. We strive to offer a secure gaming environment for all our players, and we therefore ask for your help by sending the requested documents for Verification.

To upload the required documents, go to your personal profile and click on the 'Documents' tab. Please note that the file size should not exceed 2MB. Accepted file formats are pdf, gif, jpeg, jpg, bmp, png and tif. Once the documents are uploaded, please wait until we check them and verify your account. You can find out the status of your documents by clicking on the ‘Documents’ tab.

Please check your spam/junk folder, as some email providers may mistakenly filter our message. If you still haven't received the verification email, please contact our support team via live chat or at [email protected], and we will gladly resend it to you.

Sure. You are able to either self-exclude yourself for a specified period of time in your personal profile or let our Support Service Team close your account with the possibility to reopen it later. Just contact them directly through LiveChat or send an email to [email protected]. They work 24/7 and will sort everything out as fast as possible.

To delete your account, please contact us at [email protected] and let us know you'd like to close your account. Our support team will promptly assist you with the process.

Both your deposits and withdrawals can be made in the following currencies: EUR, USD, XRP, ADA, BNB, TRX, USDC, SOL, GBP, BTC, BCH, ETH, LTC, DOG, USDT.

We don’t have a minimum deposit amount. However! Payment providers may have a minimum transaction they will work with. So look at the payment table on your account profile and see what their minimum transaction amount is.

Deposits made generally show up immediately in the 'My Balance' section of 'My Account'.

If you’re depositing money into your Amunbet account, we will cover the recipient transaction costs. I.e., we pay for getting money in. Depending on your payment provider, they may charge a fee for sending money to us. If you’re withdrawing money, you pay the fee the payment provider charges.

Go to 'My Account', select 'Add Currency', and pick your preferred currency from the drop-down menu.

No. You can only make deposits into your own gaming account using a payment method in your name.

No. You can only request withdrawals to a payment method in your name.

Bonuses are extra money or rewards that you can get on top of your deposits to help you play more. You can find current offers on the Promotions page. Each bonus has its own rules about how to claim and use it, so it’s important to read the Bonus Terms and Conditions carefully before you take part. Some bonuses may require a code or other conditions to be met.

When you receive or activate a Free Spins bonus, log in and open the specific slot game in the promotion. Free spins are credited to your account and require your activation before you can start using them in the game. Winnings are credited as bonus money and need to be wagered according to the promotion rules. We advise that you carefully read the Terms and Conditions of a promotion or offer prior to attempting to activate it.

Wagering occurs in the industry of gambling in games where the specific bonus terms apply. During the wagering process, all your bets will be added together until the required wager amount is met. Commonly, the amount of bonus is multiplied by the amount of the wager. For example, if the bonus amount is 100 EUR, while the wagering requirement is 35 times, it means that you will need to make bets until you reach the amount of 3,500 EUR in order to complete the wagering.

You can easily track your wagering progress directly in the Promo section of your account, under the Bonuses tab. If you have any issues with this contact our support team and they can help you out.

Your privacy is our highest priority! All the information you provide on our website is fully secure. We use industry-leading encryption technologies to ensure your data is completely protected.

Amunbet uses SSL technology and the latest anti-fraud techniques to guarantee full financial security of players. We also keep your personal information private and only use it for the purposes of providing you with gaming services. For more information, please visit our Privacy page.

Contact our Support Team immediately via LiveChat or email at [email protected]. They are available 24/7 to help secure your account.